Privacy Policy
Last updated: July 31, 2026 · Bradley Cleans · bradleycleans.com
Bradley Cleans (“Bradley,” “we,” “us”) provides a mobile app and website that help homeowners, residents, property managers, and independent cleaners manage cleaning visits, checklists, matching, and payments. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Who we are
Bradley Cleans is the public brand and product. Our contact for privacy questions is support@bradleycleans.com.
Information we collect
- Account details — name, email, phone number, password (stored hashed), role (resident/homeowner, cleaner, property manager), and profile photo if you upload one.
- Home and service data — addresses, home membership, cleaning preferences, checklists, visit schedules, notes, and proposals.
- Payment data — payment method and payout information is processed by Stripe. We store Stripe customer/Connect identifiers and payment status; we do not store full card numbers on our servers.
- Device and usage data — app version, device type, crash/diagnostic logs, IP address, and approximate location when needed for matching or service features you use.
- Support communications — messages you send to in-app or website help chat, and related email if a conversation is escalated.
- Marketing site analytics — on bradleycleans.com we may use tools such as Google Analytics / Google Tag Manager to understand traffic and store-badge clicks. You can use browser controls to limit cookies where available (see our Cookie Policy).
How we use information
- Provide and improve the Bradley Cleans app and website
- Authenticate accounts and keep the service secure
- Coordinate visits, Match proposals, checklists, and payments
- Send transactional messages (account, visits, payments, security)
- Respond to support requests
- Comply with law and prevent fraud or abuse
How we share information
We share information only as needed to operate Bradley Cleans:
- Other users you interact with — for example, household members, cleaners, or property managers connected to a home or proposal may see relevant profile and visit details.
- Service providers — such as Stripe (payments), cloud hosting, email/SMS delivery, analytics, and crash reporting, under contracts that limit their use of your data.
- Legal requirements — if required by law, court order, or to protect rights, safety, and security.
We do not sell your personal information.
Retention
We keep account and service data while your account is active and as needed for legitimate business, legal, and security purposes. You can request deletion as described below.
Your choices
- Update profile information in the app
- Delete your account in the app (Settings → delete account) or follow our Data Deletion instructions
- Contact support@bradleycleans.com for privacy questions or access requests
Children
Bradley Cleans is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of Bradley Cleans after an update means you accept the revised policy.
Contact
Email support@bradleycleans.com · Website https://bradleycleans.com